Melinni "Mel" Taylor | Community Partner Work Incentives Counselor

Deaf Future Works Consulting


This support page contains the shortcut links to frequently asked questions, documents, and other requests. If you have a question or request but you don’t find your answer here, contact us here and we’d be happy to assist you. 

Frequently Asked Questions

As a certified benefits counselor, we are authorized to represent you in working directly with the Social Security Administration. We will work with you to answer your questions in American Sign Language, to help you understand forms and processes, and to gather relevant information from the Social Security Administration (SSA) to help you manage your benefits.

We can certainly help. If you are planning to apply for SSA benefits, or if you currently receive SSA benefits and have questions, then we can help.

If you’re unsure how working can affect your benefits, then we can help. We will work with you analyze your earnings history and current benefits, and help you to better understand how to report and manage your income to SSA.

Yes we can help you understand the letter you received. Scheduling a 30-minute consultation is usually enough time to identify what the communication is about and what your next steps may be.

Our Benefits Analysis package can help analyze and understand the reasons for SSA overpayments and to help set up a payment plan. If you currently or recently received an overpayment notice, then we may be able to help. If your overpayment case has already been closed, we may not always be able to revisit these cases.

We serve individuals in all 50 states. We primarily work through Videophone and meet with our clients through VP. We also work with state SSA offices through teleconferencing.

Yes, we consult and work with a variety of organizations including nonprofits, Employment Networks, VR agencies and other community support agencies. We are available on retainer to support employees of organizations and their clients. We also provide organizational training and on site consultations for matters regarding the Social Security benefits program and the support of clients who receive benefits.

There are many scenarios- some examples: when you start a new job or looking for a new job and want to know how it could affect your benefits, want to increase your earnings, return to work after a period of unemployment, want to stop receiving benefits but don’t know if you can afford it, have problems with current benefits, or would like to understand your benefits better.

Supplemental Security Income (SSI) is a federal program that provides monthly benefits to people who have a disability, or are at least age 65, and have limited income and assets.  It is different from SSDI (Social Security Disability Insurance) in that it is funded by the general tax revenue, not Social Security taxes. 

Your application may be denied for several reasons. Maybe there is not enough information, or not enough proof of your disability. This does not mean you have no other option, though. It is very much recommended that beneficiaries file an appeal, because Social Security may reverse its decision.

Medicaid is a state-run program that helps pay medical bills for people who have low incomes, cannot afford medical care, and meet other eligibility requirements.

SSI recipients automatically receive Medicaid.  If you are not SSI recipient, you must apply to see if you can get Medicaid. This can be done by going to your local social services department at the city or county office.

Medicare is the federal government’s health insurance program for people who are 65 or older, or have a disability and have received SSDI benefits for at least two years (some people with kidney disease can qualify even if they don’t get SSDI, and people with ALS don’t have to wait two years.)

Medicare has the following 4 parts (most common):

  • Part A: Helps pay for inpatient hospital care, nursing facilities, hospice care, and some home health care. Part A is premium-free for most people. Most beneficiaries pay a monthly premium to be covered by Medicare.
  • Part B: Helps pay for doctors, outpatient hospital care, and other care. There is a premium cost for Part B.
  • Part C: Helps HMOs, PPOs and other health care organizations to offer health insurance plans that cover most or all Medicare services, along with dental and vision care.  Choices in doctors and hospitals can be limited.  Many plans require extra monthly premiums.
  • Part D: Provides prescription medicine benefits through various private insurance companies. Like Part B, most patients must pay additional monthly premiums each for prescription drugs. Premiums for Part D are different for every state, and often vary by company.